Damer søker menn nakne norske damer Thai massasje oslo billig free escort page Hekte nettsteder for sex nordland Epilator underlivet norsk chatteside

DELIVERY & RETURN

1. Delivery

Since everything is done by hand, either by us or by third-party collaborators, processing and handling your order may take 3-5 working days for all products that show “In stock”,  from the moment the order and payment is confirmed. For the pre-ordered products, the shipping time is shown for each product individually in the product page.

After that, items are to be shipped as follows:

1. with FAN COURIER in ROMANIA (Online payment with debit/credit card or cash on delivery). Estimated* shipping time is 3-5 working days after your order is confirmed. (Free Shipping in Romania for orders over 300 RON).

* for clarity, shipping refers to the moment the order is handed over to the courier. Please note that the delivery can be delayed by the courier during busy periods (Black Friday, the days before Christmas, Easter etc.) If that happens, please check the courier website (www.fancourier.ro) to track the order using the AWB we provide (if you didn’t receive an AWB, check the spam folder) to get in touch with them to expedite delivery. We’re happy to help with that by logging tickets with FAN Courier, so please let us know if you’re seeing delays in delivery.

** since we are a handful of people processing, handling and preparing your orders, we are unable to deliver same-day or next-day orders; Please note that the delivery can be delayed by the courier during busy periods (Black Friday, the days before Christmas, Easter etc.)

** during the pandemic, we are working on a reduced daily schedule with reduced staff to minimize the risk of infection with Sars-Cov-2. We rely on your patience and understanding for which we’re thankful.

IMPORTANT – When shipping to someone else, please provide the receiver’s phone number in the order comments because we can’t ship without it and your order might be delayed until we obtain the necessary information.

2. with an international courier for INTERNATIONAL delivery (online payment with credit card). Estimated shipping time is 5-7 working days (depending on your location) after your order is confirmed.

* Please note that the delivery can be delayed by the courier during busy periods (Black Friday, the days before Christmas, Easter etc.)

** during the pandemic, we are working on a reduced daily schedule with reduced staff to minimize the risk of infection with Sars-Cov-2. We rely on your patience and understanding for which we’re thankful.

IMPORTANT – When shipping to someone else, please provide the receiver’s phone number in the order comments because we can’t ship without it and your order might be delayed until we obtain the necessary information.

2. Returns

Returns are possible within 14 days of receiving the product, followed by a refund equal to the value of the product(s) ordered plus the shipping cost if the case (please see section 2.3. Refund)

2.1. Return Form

You can use the Return Form or you can also contact us via e-mail at design@arcasha.com to express your wish to return a product. We will get back to you to request more details about your order so we can identify it and process the return. Please include in the email subject your Order ID. After you contact us, we will start processing your request and you will be provided with instructions on how to proceed with returning the goods.

2.2. Return shipping cost

In case the return is not caused by our fault (wrong product/size/model or defects), the buyer will need to cover the return shipping cost. You have the legal right to return the goods within 14 days from the delivery date. In all cases in which the return is not due to our fault (incorrect product received, faulty product, etc.), the return shipping cost will be supported by the customer.

2.3. Refund

After we receive and inspect the returned good(s), we will proceed to refund you the cost, directly on the debit/credit card used to purchase it initially. If the returned good presents signs of wear, stains or is not in a re-saleable condition, we reserve the right to refuse the return or only partially refund you. In the meantime, if you wish to purchase another product, we recommend you to place a new order for the desired product. Due to the small nature of our business and the stock variations, we are unable to perform “exchanges of products”, but rather treat the return and the new order separately. In case the return is not caused by our fault (wrong product/size/model or defects), the buyer will need to cover the return shipping cost and will be refunded the value of the returned goods. Initial shipping costs will not be refunded. In case the return is caused by wrong product/size/model or product defects, we will also refund the initial shipping costs. Please contact us at design@arcasha.com for any questions or clarifications.

If you have questions or encounter any difficulties, please reach out to us via email at design@arcasha.com or via phone/WhatsApp at +40 745 050236 or through the contact form on the contact page.

Subtotal: 0,00 lei